Effective date: [September 2025]
Qivo Marketing (“Qivo”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you interact with us, visit our website
qivo.co.uk, or use our services.
1. Information We Collect
- Identity Data: name, job title, company name.
- Contact Data: email address, telephone number, postal address.
- Business Information: details about your company, services, or enquiries.
- Technical Data: IP address, browser type, device information, cookies, and analytics data.
- Marketing Data: your communication preferences and responses to campaigns.
We do not knowingly collect personal data from children under 16.
2. How We Collect Your Data
We collect data in the following ways:
- When you contact us via our website, email, or telephone.
- When you sign up for newsletters, webinars, or downloads.
- When you engage us to provide marketing, e-commerce, or consultancy services.
- Through website analytics, cookies, and similar technologies.
3. How We Use Your Data
We use your personal data to:
- Provide our services and respond to your enquiries.
- Manage client accounts and process payments.
- Send marketing communications (only where you have opted in).
- Improve our website, services, and customer experience.
- Comply with legal obligations and resolve disputes.
4. Sharing Your Data
We do not sell your personal data. We may share it with:
- Service providers (e.g. IT, hosting, analytics, payment processors).
- Professional advisers (e.g. accountants, solicitors).
- Authorities where required by law.
5. International Transfers
Where we use suppliers outside the UK or EEA, we ensure appropriate safeguards are in place (such as UK GDPR-approved standard contractual clauses).
6. Data Retention
We keep your personal data only as long as necessary for the purposes collected, including legal, accounting, or reporting requirements. After this, data will be securely deleted or anonymised.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data (“right to be forgotten”).
- Restrict or object to processing.
- Request transfer of your data to another provider.
- Withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us at
privacy@qivo.co.uk.
8. Cookies
Our website uses cookies and similar technologies to improve functionality and analyse traffic. You can manage your cookie preferences through your browser settings. For more details, see our
Cookie Policy.
9. Security
We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
10. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
11. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website with the effective date clearly stated.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Qivo Marketing
Email:
privacy@qivo.co.uk
Website:
https://qivo.co.uk
You also have the right to lodge a complaint with the
Information Commissioner’s Office (ICO) at
www.ico.org.uk.
